FREQUENTLY ASKED QUESTIONS

Dollface Beaut is here to help answer your questions and concerns about our products and services.If you are not able to find the information you are looking for please feel free to contact us at support@dollfacebeaut.com

EDUCATION

How do I sign up for your class offerings?

You can sign up for our courses by visiting the Academy tab. Here you will find all course related information and dates.

Do I need to be a Licensed Cosmetologist or Esthetician to take the training?

We do not require you to be licensed to participate in our classes. Licensing is dependent on your location. Each state and/or country has different requirements. It is your responsibility to check with the Department of Professional Licensing in your area and know what is required prior to signing up for the course. 

How big are your classes?

Unless otherwise stated, our classes are capped at 8 students. Keeping a small class size ensures individualized attention for our students. 

Does my course include a kit?

Kits are not included with your course. You are able to purchase products online and/or at the time of your class. 

Will Dollface Beaut provide a model for my training?

We recommend that you arrange a model for your hands- on portion of our training. If you are not able to find one, please contact us and we will try our best to provide one for you. 

How can I become an educator with Dollface Beaut?

We are always looking for talented artists to join our team. Please contact us at support@dollfacebeaut.com for further information. 

 

SHIPPING, RETURNS, AND EXCHANGES

How do I find out more information about your shipping, returns, and exchange policy?

Please locate the Shipping & Returns tab for all information on these policies. 

 

PRODUCTS

What are Dollface Beaut’s lashes made out of?

Our lashes are faux mink unless otherwise stated in the description. They are made of a synthetic PBT fiber which allow them to be flexible, soft, light while maintaining the their curl.

Are your products Vegan and cruelty free?

All of our products are completely cruelty free and vegan. Our products have not been tested on animals. Our products are made from synthetic materials. 

Are your adhesives medical grade/FDA approved? 

Our products are not used for medical purposes, so we cannot claim they are medical grade/FDA approved.

Why is my adhesive bottle not full to the top upon arrival?

To ensure that the adhesive can contract and expand in different environments, we do not fill our bottles up to the top. However, you can ensure that the correct volume of product stated is in our marketed bottle.

How should I store my unopened adhesive?

Adhesives should be stored in a cool, dark place, out of direct sunlight. Unopened bottles of adhesive can be kept in the refrigerator for up to a year. We do not recommend storing opened bottles of glue in the refrigerator as the adhesive will now react with its environment.

After opening, how long is my adhesive good for?

Up to 6-8 weeks.

Is your adhesives latex and formaldehyde free?

Yes, all of our adhesives are latex and formaldehyde free.  

How can I request a MSDS for your products? 

MSDS sheets for Dollface Beaut products can be obtained by emailing support@dollfacebeaut.com